Frank Perez
Frank Perez is currently General Manager for Dennis & Co. Auto Group’s largest franchise, Eastchester Chrysler Jeep Dodge Ram. He manages daily operations and leads the management team in overseeing functions such as customer service, financial management, employee motivation, and continuous business growth for the dealership. One of his key achievements in this role was increasing sales and gross profits by more than 300%.
Prior to his current role, Frank served as Service Manager for both Fiat Chrysler Automobile (FCA) franchises within the company. He guided each department towards greater structure and stability, resulting in a more positive work environment and greater financial growth (doubled sales) for the Eastchester service department. During this time, the Eastchester service department met all required metrics for the prestigious Customer First Award for Excellence, which is monitored by FCA and JD Power.
Before joining the management ranks, Frank worked as an automotive technician for 10 years. After completing a 13-month internship at Riverdale Chrysler Jeep store in 2005, he was hired as a full-time employee. He excelled in this job, meeting all FCA training requirements and becoming a top-level technician.
During his tenure as a technician, Frank became the union representative for all union workers and maintained smooth, constructive relationships with workers and management. He later became Shop Foreman and led his team to achieve great success.
Frank began working in the automotive industry when he joined his father’s shop at age 12. Over the course of his career, he has built deep expertise in many areas of the automotive business, including sales management, sales/revenue forecasting, financial statement review, P&L analysis, operations, customer service, strategic marketing, and employee training/development.
Frank studied business management and entrepreneurship at the New York City College of Technology. He is also a graduate of the prestigious Dealer School at Nada Dealer Academy.
Frank resides in Bergen County, New Jersey, with his two wonderful children. In his free time, he serves as a volunteer on the advisory board for the Alfred E. Smith vocational high school automotive program, where he helps place students in internship programs in top automotive dealers.